Booking Terms & Conditions

 

The Lead Guest must be over 18 years of age and authorised to make the booking and to accept these Booking Terms and Conditions on behalf of all persons named on the Holiday Let Booking Form. The Lead Guest will be responsible for making all payments due.

 

On receipt of documents from us, you must advise us if anything appears to be incorrect. We regret we cannot accept liability if we are not notified of any inaccuracies within 10 days of our dispatching the documents to you.

 

We reserve the right to refuse a booking without giving any reason.

 

In order to confirm your booking 50% of the total rental fee must be paid by cheque or equivalent payment be made on-line. If we do not receive your payment within 5 days of your verbal or email confirmation, then we will release your reservation and will not be able to guarantee that the property will subsequently be available.

 

We must receive the balance of rental fee 6 weeks prior to the booking arrival date. If payment is not received by us in full and by the date given in our confirmation letter then we reserve the right to treat the booking as cancelled. In this case, cancellation charges as set out in the clause "Cancellation by you" will be applicable.

 

Bookings received 6 weeks or less before the booking arrival date must be paid in full.

 

Although we would not anticipate any costing errors on the confirmation invoice, should there be an obviously incorrect price shown, then we will issue a new invoice and will not be bound by the price shown on the incorrect invoice.

 

You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect from the date received by us.

 

In the event of cancellation (after the final payment on your holiday let has been made) then you will be able to get a refund only at the rates set out below:

We highly recommend taking out holiday insurance to cover the eventuality that you might have to cancel your holiday at the last moment.

 

It is extremely unlikely that we will have to make any changes to your property rental. However, occasionally we may have to make changes and reserve the right to do so at any time. Most of these changes would be minor and we will advise you of them as soon as they may be applicable. If we are forced to cancel the property rental because of force majeure or for any reason that makes the property unfit for rental, you will have the choice of either allowing us to try to locate a suitable alternative property on your behalf or of cancelling the booking and accepting a full refund of all monies paid to us. Please note that we are not liable for any consequential loss or incidental expenditure resulting from the cancellation of your holiday.

 

Complaints must be reported immediately to us thereby giving us the opportunity to rectify the problem during your stay. 

 

Only the named guests are permitted to stay in the property. You and your party must not exceed at any time the numbers of sleeping places, i.e. 5. The owners or our representatives have a right at all times to refuse access to the property for people who are not members of the party.

 

Arrival Time

 

This is from 15.00 hrs / 3.00pm on the arrival day booked.

 

This is by 10.00 hrs / 10.00am on the departure day booked.